Student coaches reduced unnecessary ED visits by 28%
Super Utilizer Project - a collaboration between an integrated health care organization and a baccalaureate school of nursing, to help patients with complex needs through the use of a student coach model, helping patients to improve follow-up with primary care physicians and reduce inappropriate ED use. The student coaches provide clients with disease prevention and health promotion education and assistance specific to the clients’ unique health care needs.
- Nursing Student Coaches for Emergency Department Super Utilizers: http://www.bettercareplaybook.org/resources/nursing-student-coaches-emergency-department-super-utilizers
- Study: Nursing Student Coaches for Emergency Department Super Utilizers. J Nurs Educ. 2017 Jan 1: https://www.ncbi.nlm.nih.gov/pubmed/28118472