nlandor
December 24th, 2007, 04:49 PM
Performance Feedback in Critical Care – the Secret to Sustained Performance Improvements
At the conclusion of this presentation, participants will be able to:
Explain why conducting performance feedback sessions are a vital element of performance improvement;
State three techniques needed to conduct an effective, non-threatening feedback session;
Describe how to implement a Performance Feedback Tool in Critical Care to ensure sustained and effective use of feedback sessions;
Create a performance feedback tool to hardwire “debriefings” into daily operations;
Describe how to revise your departmental Policy and Procedures Manual to support effective performance feedback behaviors in the workplace.
Session V 2-13-08
Powerpoint Presentation
Download video (http://webmedia.ipro.org/jeny/hanys/CRM/crm2008-02-13.wmv) (Windows Media Video, File size: 73.7 MB)
Note: For best performance you may wish to save the video files to your computer (right-click on the link and choose to "Save As"). If you have any questions or problems viewing these videos, please contact Nancy Landor (nlandor@hanys.org).
At the conclusion of this presentation, participants will be able to:
Explain why conducting performance feedback sessions are a vital element of performance improvement;
State three techniques needed to conduct an effective, non-threatening feedback session;
Describe how to implement a Performance Feedback Tool in Critical Care to ensure sustained and effective use of feedback sessions;
Create a performance feedback tool to hardwire “debriefings” into daily operations;
Describe how to revise your departmental Policy and Procedures Manual to support effective performance feedback behaviors in the workplace.
Session V 2-13-08
Powerpoint Presentation
Download video (http://webmedia.ipro.org/jeny/hanys/CRM/crm2008-02-13.wmv) (Windows Media Video, File size: 73.7 MB)
Note: For best performance you may wish to save the video files to your computer (right-click on the link and choose to "Save As"). If you have any questions or problems viewing these videos, please contact Nancy Landor (nlandor@hanys.org).